Privacy policy

PRIVACY POLICY

Last Updated: April 11, 2026

This Privacy Policy describes how Oliver Makes Art (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from olivermakesart.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. DATA CONTROLLER

For the purpose of applicable data protection laws (including the GDPR and UK GDPR), the data controller of your personal information is: Jesús González Álvarez, operating as Oliver Makes Art. Address: Calle Severo Ochoa 1, 3 PBJ A, Ciudad Real, CR, 13005, Spain. Contact: olivermakesartcontact@gmail.com

2. PERSONAL INFORMATION WE COLLECT

We collect personal information directly from you, automatically through your interaction with the Services, and from third parties.

  • Contact & Shipping Details: Name, shipping address, billing address, email, and phone number.

  • Payment Information: Credit/debit card details and transaction history (processed securely via Shopify Payments and PayPal).

  • Technical Data: IP address, device information, and usage data via cookies. We utilize industry-standard tracking tools, including the Meta Pixel and TikTok Pixel, to analyze Site traffic and optimize our advertising effectiveness based on user interactions.

3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

In order to fulfill our contract with you and provide the Services, we share your information with:

  • Shopify: Our primary e-commerce platform provider.

  • Logistics and Fulfillment Partners: We disclose shipping information to international third-party fulfillment centers and carriers (e.g., Correos, YunExpress, DHL) to ensure the delivery of your orders.

  • Service Communications: We use your contact information to provide proactive order status updates and shipping notifications. This is essential to ensure transparency regarding delivery timelines and to fulfill our service commitment to you.

  • Fraud Prevention Agencies: To protect our store and your payments from unauthorized or malicious transactions.

4. INTERNATIONAL TRANSFERS

As we serve a global audience (USA, EU, UK, Australia, LATAM), your personal information may be transferred to and processed in countries outside of your residence, including the United States and regions where our fulfillment centers operate. When we transfer data outside the EEA or UK, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses (SCCs).

5. DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services. However, we are required to retain certain information to comply with our legal and regulatory obligations (such as tax laws in Spain). Standard transaction data is retained for a period of 5 years in compliance with Spanish tax and commercial regulations.

6. YOUR RIGHTS (GDPR, UK GDPR & CCPA)

Depending on your location, you have rights including:

  • Right to Access: Request a copy of the data we hold.

  • Right to Erasure: Request deletion of your data (subject to legal retention requirements).

  • Right to Object: Object to processing based on legitimate interests. To exercise these rights, please contact us at olivermakesartcontact@gmail.com.

7. SECURITY

We implement industry-standard security measures (SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use secure passwords and contact us immediately if you suspect any account compromise.

8. COMPLAINTS

If you are a resident of the EEA or UK and have concerns about our data processing, you have the right to lodge a complaint with your local Data Protection Authority. In Spain, this is the AEPD (Agencia Española de Protección de Datos).

9. CONTACT

For any questions regarding this policy or your privacy rights: Email: olivermakesartcontact@gmail.com Postal Address: Calle Severo Ochoa 1, 3 PBJ A, Ciudad Real, CR, 13005, Spain.